Care Coordinator - LPN/LVN
New
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EmpassionPalliative care
Listing location: United States; This position is fully remoteFull-TimeMiddle
Salary45,000 - 50,000 USD per year
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Job Details
- Experience
- Minimum 3+ years as an LPN; Minimum 3+ years of reading and updating clinical notes; Minimum of 1+ years of relevant work experience in a customer service call center
Requirements
- Have at least 3 years of experience as an LPN.
- Have at least 3 years of experience reading and updating clinical notes.
- Have at least 1 year of relevant customer service call center experience.
- Be able to receive calls from patients, caregivers, and providers.
- Have secure Wi-Fi connectivity.
- Be comfortable working with technology and in a dynamic startup environment.
- Bring strategic thinking to the work.
- Have strong communication and writing skills.
- Be detail-oriented.
Responsibilities
- Help patients understand the value of palliative care.
- Connect patients in need of the program with palliative care providers.
- Answer patient questions about palliative care and the program.
- Confirm patient encounters are documented and patient needs have been triaged.
- Follow up with patients to ensure they are receiving care from Empassion’s provider network.
- Review and close completed cases daily.
- Balance time between clinical triage and patient calls.
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