Customer Service Agent

New
J
Jerry.aiInsurance
Full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VAFull-Time
Salary$19 – $21 per hour; Offers Equity; Offers Bonus
Apply NowOpens the employer's application page

Job Details

Required Skills
Problem SolvingCustomer service

Requirements

  • Customer service, sales, or hospitality experience is a plus but not required.
  • Bring a friendly and positive attitude.
  • Be willing to work as part of a team.
  • Demonstrate a strong work ethic.
  • Have strong problem-solving skills.
  • Have strong communication skills.

Responsibilities

  • Answer inbound calls from policyholders who need changes or assistance.
  • Resolve customer inquiries effectively through problem solving.
  • Process service requests related to vehicles, drivers, lienholders, and policy documents.
  • Learn the insurance products and app to help customers navigate their options.
  • Identify potential coverage gaps, qualifying discounts, and renewal changes for customers.
  • Share customer feedback and suggestions to help improve the product.
View Full Description & ApplyYou'll be redirected to the employer's site
$19 – $21 per hour; Offers Equity; Offers Bonus
Apply Now