Senior Research Manager

Location: Remote - United States; can be based remotely.Full-TimeManager

SalaryThe expected salary range for this position is $81,700 - $130,000, with a midpoint of $105,800. This role is eligible for additional variable compensation and an equity grant.

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Job Details

Experience: 5+ years of experience designing and analyzing custom quantitative survey research
Required Skills: Project ManagementClient relationship managementRisk Management

Requirements

Have 5+ years of experience designing and analyzing custom quantitative survey research.
Have a track record of running complex projects from design through client-ready deliverables with minimal oversight.
Have experience managing client relationships and deepening trust over time.
Demonstrate strong methodological knowledge.
Have strong prioritization and project management skills across several concurrent projects.
Communicate clearly and persuasively in writing and verbally, and turn findings into a compelling story.
Maintain uncompromising attention to detail and high technical standards.
Bring experience or interest in coaching and developing teammates.
Be comfortable with ambiguity and change and open to new ways of working.
Have hands-on experience using AI tools in research or analytical work and sound judgment about when outputs need correction.
Be willing to take feedback, learn, and grow.

Responsibilities

Manage execution across the full project lifecycle, from kickoff preparation through post-delivery documentation, across multiple concurrent projects.
Apply methodological knowledge to survey design, analysis, and storytelling, and identify gaps in project narratives.
Build client relationships through proactive communication, consistent delivery, and knowledge of client industries, competitors, and stakeholders.
Identify expansion and research-bank opportunities and share them with the Director or Account Executive.
Contribute the research perspective to proposals and pitches alongside Directors and Account Executives.
Anticipate client and delivery risks, raise them to the Director, and propose mitigations.
Re-prioritize project work when timelines compress or scope changes while maintaining quality and client trust.
Coordinate independently with Research Operations and Sales, keeping the Director informed.
Coach Research Managers and Research Associates on tasks, service standards, and quality expectations.
Review AI-assisted outputs critically, pressure-test processes, and document and share effective improvements.

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