Associate Claims Manager - Dental/Medmal
New
C
CounterpartProfessional liability insurance
Remote (United States)Full-TimeManager
Salary120,000 - 160,000 USD per year
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Job Details
- Experience
- At least 7 years of professional experience, with at least 3 years of experience litigating or managing dental professional liability or medical professional liability claims.
- Required Skills
- Microsoft ExcelMicrosoft Office
Requirements
- At least 7 years of professional experience.
- At least 3 years of experience litigating or managing dental professional liability or medical professional liability claims.
- A bachelor’s degree is required.
- A law degree (J.D.) and professional designations such as RPLU or AIC are highly preferred.
- Possess all required state claim adjuster licenses or be able to obtain them within 90 days of hire.
- Previous carrier experience is a plus.
- Be able to work independently on complex matters and collaboratively with a team.
- Demonstrate initiative, leadership, time management, problem-solving, and organizational skills.
- Be comfortable working in a paperless claims environment and using Microsoft Office products, including Word and Excel.
- Familiarity with the Google Docs Editors suite is a plus.
- Use creative thinking and data-driven insights to overcome obstacles to resolution.
- Work effectively in a fully remote environment and travel as necessary, approximately 10–15%.
Responsibilities
- Investigate coverage, liability, and damages for each assigned claim accurately and on time.
- Manage assigned claims to achieve timely and cost-effective resolutions.
- Build productive working relationships with policyholders, brokers, carrier partners, and Risk Engineers.
- Direct and monitor expert and outside counsel assignments and hold vendors accountable to service standards.
- Use the Counterpart claim system to capture complete and accurate claim details.
- Identify and escalate emerging claims trends across industries, geographies, and business segments.
- Provide feedback to improve claim handling processes, guidelines, and systems.
- Ensure interactions with insureds and brokers reflect the company’s stated brand and mission.
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