Temp Manager, Business Process & Systems Improvement
New
R
ReactivateRenewable energy
Location: RemoteContractManager
Salary70 - 80 USD per hour
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Job Details
- Experience
- 5+ years of experience in business process management, continuous improvement, operational excellence, business systems analysis, or a similar role
- Required Skills
- Salesforce
Requirements
- Have 5+ years of experience in business process management, continuous improvement, operational excellence, business systems analysis, or a similar role.
- Demonstrate experience evaluating and improving business processes supported by enterprise technology platforms.
- Have experience with Salesforce or similar enterprise workflow/CRM platforms.
- Bring process mapping, problem-solving, and root-cause analysis skills.
- Be able to translate business requirements into technology and workflow requirements.
- Have experience developing and analyzing operational KPIs.
- Work independently in a fully remote environment.
- Experience with Lean/Six Sigma, enterprise technology transformation, renewable energy, engineering, construction, or other project-based businesses is preferred.
Responsibilities
- Work with functional teams to implement and continuously improve ROS capabilities and business processes.
- Evaluate Salesforce and other business platforms against ROS requirements and identify opportunities for improvement.
- Translate business and user needs into clear functional requirements for Technology teams.
- Monitor and trend Capability KPIs to identify performance issues and improvement opportunities.
- Perform root-cause analysis to distinguish process, technology, data, training, and execution issues.
- Recommend improvements to processes, systems, controls, and ROS requirements based on performance data and user feedback.
- Support testing, implementation, and adoption of technology and process changes.
- Develop targeted training and user support based on identified needs.
- Facilitate cross-functional process reviews and continuous improvement initiatives.
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