Senior Director, Product Management – Unified Communications
New
V
VonageCloud communications
Work from Home - Eastern USFull-TimeDirector
Salary221,000 - 290,000 USD per year
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Job Details
- Experience
- 12+ years of product management experience, with at least 4 years in a senior leadership role
- Required Skills
- Product Management
Requirements
- Bring 12+ years of product management experience.
- Have at least 4 years in a senior leadership role managing managers and driving execution across complex, cross-functional portfolios.
- Demonstrate success delivering and scaling UCaaS, CCaaS, or cloud communications products in a B2B or enterprise SaaS environment.
- Bring deep unified communications expertise, including voice/telephony, video, messaging, mobility, and collaboration.
- Translate portfolio strategy into an executable roadmap, operating plan, and reliable delivery across multiple product teams.
- Manage stakeholders, drive decisions, handle trade-offs, and provide delivery accountability to C-suite and executive leadership.
- Have experience leading execution in a global, cross-functional environment with distributed engineering and go-to-market teams.
- Hold a bachelor's degree in Computer Science, Engineering, Business, or a related field.
- Preferred: Experience with AI-driven product features in communications or collaboration, such as transcription, virtual agents, or intelligent routing.
- Preferred: Familiarity with channel and partner go-to-market models in UC/CCaaS.
- Preferred: MBA or advanced degree in a relevant discipline, or prior experience at a Tier 1 cloud communications or UCaaS provider.
Responsibilities
- Own end-to-end execution of the Unified Communications product roadmap, translating strategic direction into sequenced priorities, delivery plans, and measurable outcomes.
- Lead, mentor, and develop a team of Directors and Senior Product Managers, setting accountability and an operating cadence across the portfolio.
- Partner with the Head of Strategy to define and maintain the multi-year roadmap, balancing market direction, company priorities, delivery capacity, dependencies, and customer commitments.
- Coordinate Engineering, Design, Sales, Marketing, Customer Success, and Finance to create executable plans, resolve dependencies, and deliver products on time.
- Establish portfolio governance and decision-making mechanisms, surface trade-offs, and align resources to high-impact work.
- Own product execution KPIs and business outcomes, including delivery predictability, adoption, quality, and commercial impact; report progress, risks, and corrective actions to senior leadership.
- Drive launch readiness and go-to-market execution with Product Marketing and commercial teams, coordinating positioning, pricing, enablement, and customer rollout plans.
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