Senior Product Manager (D2C Products)
New
Z
ZipFinancial services
Location: United States; Join a remote-first US teamFull-TimeSenior
SalaryThe annual base Pay Range for this position is $140,000 - $160,000. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or commission awards,
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Job Details
- Experience
- 5+ years of product-management experience
- Required Skills
- Product ManagementProduct AnalyticsCross-functional collaboration
Requirements
- Have 5+ years of product-management experience.
- Have meaningful experience owning and improving a consumer-facing digital product.
- Bring fintech or financial-services product-management experience; this is strongly preferred.
- Have independently managed a product or significant product area from discovery through delivery and iteration.
- Use quantitative data and qualitative research to identify customer needs, understand behavior, and make product decisions.
- Have experience developing hypotheses, designing tests, launching lean MVPs, analyzing results, and applying evidence to next steps.
- Have experience developing and managing a product roadmap over an approximately six-month planning horizon.
- Be able to work closely with Engineering and Product Design on product execution and customer experiences.
- Have experience defining and managing customer and business outcomes such as activation, conversion, adoption, engagement, retention, utilization, revenue, or customer satisfaction.
- Exercise product judgment and make tradeoffs among customer value, business outcomes, implementation complexity, risk, and speed.
- Communicate and collaborate effectively across cross-functional teams and stakeholders.
- Be comfortable working amid ambiguity, incomplete information, and changing priorities, with a bias toward learning through action.
- Have fluency applying AI and LLM tools to personal productivity and interest in identifying valuable, trustworthy customer-facing applications.
Responsibilities
- Own the roadmap for a D2C financial product, adapting priorities as customer insights, data, and business needs evolve.
- Develop customer understanding through quantitative analysis, customer research, usability testing, market insights, and product observation.
- Translate product strategy into priorities, hypotheses, experiments, and deliverables for the cross-functional team.
- Identify and validate product opportunities by combining customer needs, behavioral data, business potential, and company capabilities.
- Lead products and features from discovery through launch and iteration, including problem definition, assumption testing, MVP scope, requirements, delivery coordination, and results measurement.
- Build an experimentation roadmap and use lean tests and MVPs to answer questions before committing significant investment.
- Define customer and business success measures, including relevant acquisition, engagement, financial, and satisfaction metrics.
- Partner with Data, Finance, and Credit Risk to understand product economics and performance.
- Work with Product Design, Research, and Engineering to shape customer experiences and make tradeoffs across customer value, speed, complexity, scalability, and learning.
- Partner with Marketing, Growth, CRM, Compliance, Legal, Operations, and other teams on product delivery, customer engagement, and relevant business considerations.
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