Director, Product Design
New
R
Real ChemistryHealthcare advertising
Remote - USAFull-TimeDirector
Salary140,000 - 155,000 USD per year
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Job Details
- Experience
- 10+ years of experience in product design, experience design, interaction design, or a related discipline, including 3+ years managing and developing designers.
- Required Skills
- FigmaProduct designPrototyping
Requirements
- Have 10+ years of experience in product design, experience design, interaction design, or a related discipline.
- Have 3+ years managing and developing designers.
- Provide a portfolio demonstrating leadership across complex, multi-channel digital products or platforms from strategy and concept through detailed design and launch.
- Have experience leading multiple workstreams or a portfolio of client engagements in an agency, consultancy, product organization, or similarly complex environment.
- Demonstrate fluency in human-centered design, interaction design, visual systems, prototyping, responsive design, information architecture, and design systems.
- Have strong working knowledge of Figma and modern collaborative design workflows.
- Have practical knowledge of accessibility standards, including WCAG 2.2 AA, and the ability to guide teams in inclusive design.
- Have experience defining design outcomes and using research, usability testing, analytics, and performance data to improve experiences.
- Demonstrate ability to partner with engineering, product, research, content, analytics, strategy, creative, and account teams.
- Bring experience in executive communication, facilitation, storytelling, critique, negotiation, and stakeholder management.
- Preferred: healthcare, pharmaceutical, patient support, medical technology, or other regulated-industry experience.
- Preferred: experience with privacy, consent, regulated content, enterprise websites, authenticated platforms, service ecosystems, omnichannel programs, or AI-enabled experiences.
Responsibilities
- Own product design vision and experience strategy across complex client engagements.
- Partner with cross-functional teams to frame opportunities, define roadmaps, and establish measurable outcomes.
- Lead discovery and definition, including stakeholder alignment, experience principles, journey framing, service blueprints, prioritization, and product planning.
- Guide teams from early concepts through detailed design, validation, launch, and optimization.
- Oversee design systems, component libraries, pattern governance, and documentation in Figma.
- Build accessibility and inclusive design practices into the work from the start.
- Use research, analytics, usability findings, and business measures to evaluate design decisions and recommend iteration.
- Lead client presentations, workshops, critiques, and decision-making sessions.
- Manage, coach, and develop product designers through feedback, growth plans, and career conversations.
- Improve the Product Design practice through reusable methods, standards, training, and responsible adoption of emerging tools.
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