Implementation Leader

New
C
CertifyOSHealthcare provider data
Remote USFull-TimeLead
Salary not disclosed
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Job Details

Experience
5+ years of professional experience overall; 3+ years of experience in software implementation, project management, or a management consulting role
Required Skills
Project ManagementSalesforceJiraConfluenceGoogle Workspace

Requirements

  • Have 5+ years of professional experience overall.
  • Have 3+ years of experience in software implementation, project management, or a management consulting role.
  • Demonstrate excellent organizational skills and a detail-oriented mindset.
  • Have presentation, reporting, and communication skills, including the ability to tailor messages or training to different audiences.
  • Be able to work independently and manage multiple tasks simultaneously.
  • Be able to collaborate with product, engineering, and operations teams internally and externally.
  • Preferred: Have a strong understanding of provider licensing, credentialing, and provider data management.
  • Preferred: Demonstrate proficiency with systems, spreadsheets, databases, and applications such as Google Suite, Salesforce, Jira, Confluence, and Monday.com.

Responsibilities

  • Lead implementation and onboarding for new client partners across CertifyOS products and services.
  • Manage multiple implementations simultaneously.
  • Work cross-functionally with stakeholders from multiple teams.
  • Support clients as they complete standard implementation tasks and learn to use the CertifyOS platform.
  • Develop an understanding of provider licensing, credentialing, and provider data management.
  • Maintain the client experience from contract execution to go-live.
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