Enterprise Implementation Consultant
New
S
SamsaraEnterprise SaaS
This is a remote role ... open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.Full-TimeMiddle
SalaryAnnual Base Salary $88,979 — $134,590 USD
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Job Details
- Experience
- 4+ years of experience in a senior Customer Success, account management, or strategic consulting role.
- Required Skills
- Project ManagementProblem SolvingStakeholder managementCustomer SuccessAccount Management
Requirements
- Have 4+ years of experience in a senior Customer Success, account management, or strategic consulting role.
- Bring experience supporting or working with technical products.
- Have strong problem-solving and project management skills.
- Have consultative skills and experience with end-to-end system implementations.
- Demonstrate a track record of building trust and communicating effectively with executives, Product and Engineering senior management, and day-to-day software users.
- Bring strong priority management and high emotional intelligence.
- Have a bachelor’s degree from a 4-year institution.
- Be able to travel up to 25% of the time.
- Enterprise SaaS experience is preferred.
- Experience serving a large and complex B2B SaaS customer base is preferred.
Responsibilities
- Manage deployment of Samsara technology to large-scale customers.
- Create launch plans and roadmaps to increase product usage.
- Track implementation progress, participation, product adoption, and account health.
- Run training sessions and demonstrate Samsara’s technology.
- Work through implementation obstacles with executives and day-to-day users across numerous use cases.
- Partner with Sales, Support, Sales Engineering, and Product to support customer implementations.
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