Director Commercial Operations
New
S
Sword HealthDigital health
Location: Remote - USFull-TimeDirector
SalaryTotal Compensation Range $203,000 — $319,000 USD. The range below reflects base, variable, and equity for this role.
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Job Details
- Experience
- 10+ years in Revenue/Commercial Operations, Strategy & Ops or consulting, with 5+ years leading multi-function teams
- Required Skills
- Salesforce
Requirements
- Have 10+ years of experience in Revenue/Commercial Operations, Strategy & Ops or consulting.
- Have 5+ years leading multi-function teams, including RevOps and at least one of Enablement, Sales Strategy or Analytics.
- Have a track record of scaling a B2B commercial organization through hypergrowth.
- Bring experience in US digital health, health benefits or enterprise SaaS; this experience is preferred.
- Have hands-on ownership of company-level planning, forecasting, quota and compensation design.
- Be fluent in long, complex enterprise sales cycles with multiple buyers, including employers, health plans, consultants and channel partners.
- Demonstrate executive presence, including the ability to challenge a CRO, present to the board and coach a first-time manager.
- Demonstrate at least Level 1 AI proficiency and be ready to share examples of how AI is part of your work.
- Multi-product or platform pricing and packaging experience is a plus.
- Experience bringing AI tooling into GTM workflows such as forecasting, deal review or rep coaching is a plus.
Responsibilities
- Lead and develop the Revenue Operations, Field Enablement, Clinical Specialists and Business Analysts teams.
- Set the commercial operating rhythm, including annual and quarterly planning, capacity and quota strategy, and business reviews.
- Track pipeline health, conversion, win/loss, deal economics and rep productivity, and turn performance data into decisions.
- Set deal governance policy for pricing guardrails, approval authority and contracting standards across employer, health plan and channel deals.
- Deploy Enablement and Clinical Specialists where they support revenue and equip sellers with the right narrative, proof and clinical credibility.
- Drive the GTM systems roadmap across Salesforce, CPQ/CLM, Gong and the data stack, using AI and automation to reduce manual work.
- Partner with Finance, Legal, Product, Marketing and Account Management on pricing, packaging, product launches and cross-sell motions.
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