Business Process & AI Specialist
H
Hunt StDirectional drilling
Looking for Philippines-based candidates, Availability for agreed overlap with NSW business hours; approximately 9 AM–5 PM, Monday to Friday, aligned with Australian business hours.Full-Time
Salary2,200 - 2,500 AUD per month
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Job Details
- Languages
- Clear written and spoken English
- Required Skills
- Microsoft Excel
Requirements
- Have hands-on experience building and maintaining AI assistants, bots, or business workflow automations.
- Be able to demonstrate a real automation project and explain how it works, handles errors, and achieved results.
- Have practical experience with AI tools and automation platforms such as ChatGPT, Claude, Microsoft Copilot, Make, Zapier, n8n, or Power Automate.
- Have experience administering business systems and improving operational processes.
- Have strong Excel or spreadsheet skills, including organising and validating data.
- Have experience with Xero supplier invoices and reconciliations.
- Have experience maintaining employee, compliance, equipment, or other business records.
- Understand system integrations, workflow testing, permissions, and error handling.
- Have clear written and spoken English and be able to communicate with Australian stakeholders.
- Have reliable internet and availability for agreed overlap with NSW business hours.
- Work independently, exercise sound judgement, and escalate issues when necessary.
- Desirable: experience with BrightHR and MaintainX or similar systems; familiarity with APIs, webhooks, or basic scripting; or experience supporting Australian construction, civil contracting, drilling, trades, logistics, or equipment-based businesses.
- Desirable: experience documenting processes and training teams to adopt new systems.
Responsibilities
- Identify repetitive tasks and opportunities to improve administration, maintenance, and reporting workflows.
- Build, test, maintain, and monitor AI assistants, bots, and automated workflows.
- Connect existing systems through integrations, APIs, or other practical solutions.
- Develop AI-powered tools for document follow-ups, invoice checking, maintenance tracking, reporting, and internal knowledge management.
- Troubleshoot automation errors, document workflows and procedures, and measure improvements.
- Maintain employee records, onboarding checklists, and document expiry tracking in BrightHR.
- Maintain equipment records, maintenance schedules, work orders, and reminders in MaintainX.
- Support supplier invoice processing, account coding, and reconciliations in Xero.
- Prepare reports on onboarding requirements, equipment maintenance, invoice exceptions, and operational tasks.
- Train team members on approved AI tools and workflows, provide progress updates, and escalate issues requiring management approval.
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