Principal Client Account Lead
P
phDataData and AI consulting
This role is based in the Atlanta, Georgia, metro area. Candidates must be located in or willing to relocate to the greater Atlanta metro region., Primarily in the Eastern Time Zone; some flexibility may be required to collaborate across time zones.Full-TimePrincipal
Salary not disclosed
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Job Details
- Experience
- 6+ years of experience in consulting, professional services, or other complex client-facing environments.
- Required Skills
- Artificial IntelligenceMachine LearningData engineeringAccount Management
Requirements
- Have 6+ years of experience in consulting, professional services, or another complex client-facing environment.
- Have experience leading enterprise client workstreams, multi-engagement programs, or defined portfolios within a strategic account.
- Have experience identifying, shaping, and advancing expansion opportunities within existing enterprise clients.
- Have experience working in a matrixed environment with Sales, Delivery, technical teams, Finance, and partners.
- Have experience building relationships with senior business and technology stakeholders and leading executive-ready conversations.
- Be able to connect business priorities to Data, Analytics, Cloud, and AI solutions.
- Have fluency in modern data platforms, data engineering, governance, analytics, machine learning, and AI sufficient to lead client problem framing and coordinate technical experts.
- Be able to structure ambiguous client problems, develop a value hypothesis, and translate it into an actionable roadmap or opportunity.
- Have commercial judgment, including experience contributing to proposals, statements of work, pricing or margin discussions, and account forecasts.
- Be able to influence without direct authority, create alignment across teams, and drive issues to resolution.
- Be willing and able to travel up to 50% based on client needs and business priorities.
Responsibilities
- Translate account strategy into plans for assigned stakeholders, workstreams, and priorities, with ownership, milestones, and next actions.
- Build relationships with senior business and technology leaders and lead selected client conversations, workshops, roadmap discussions, and QBRs.
- Monitor client priorities, stakeholder dynamics, delivery health, and risks; recommend actions and escalate issues affecting account commitments.
- Partner with Delivery, Technical Account Leads, and Practice leaders to align engagements with client objectives, scope, quality, and measurable business value.
- Translate business priorities into programs spanning data platforms, governance, analytics, and AI, coordinating technical experts for solution design and delivery.
- Identify and advance expansion opportunities with the overall Client Account Lead, Sales, technical leaders, and partners.
- Shape proposals, statements of work, business cases, roadmaps, and executive narratives; own assigned pursuit activities from discovery through close.
- Maintain opportunity and forecast inputs and align client priorities with phData capabilities and partners.
- Align Sales, Delivery, Finance, Practices, and Partners on priorities, dependencies, and decisions; recommend actions on scope, staffing, sequencing, and risk.
- Mentor team members and share industry insights, deal learnings, and delivery patterns through playbooks and reusable assets.
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