Verifications Specialist

CrewBloomBackground screening

Workable workplace: remote; Workable locations: Metro Manila, Philippines. Central Visayas, Philippines. Davao Region, PhilippinesFull-TimeJunior

Salary not disclosed

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Job Details

Experience: 1+ year of experience in an office setting; at least 1 year of experience in U.S. domestic background screening
Required Skills: Microsoft Office

Have a high school diploma or equivalent.
Have at least 1 year of experience in an office setting.
Have at least 1 year of experience in U.S. domestic background screening.
Demonstrate a strong phone presence and professional demeanor.
Have strong verbal and written communication skills and adjust communication style to the audience.
Have working knowledge of G-Suite and Microsoft Office products.
Navigate multiple windows and browsers and perform extensive internet research.
Type at least 45 words per minute.
Learn new software quickly and use systems accurately.
Maintain regular and punctual attendance.
Work independently and as part of a team.
Be able to sit and be on the phone for extended periods.

Make outbound calls to verify applicants’ education, employment, and references.
Review and complete verification requests ordered by clients.
Research to determine next steps for verifying information.
Conduct internet research to verify education and employment information.
Email businesses, schools, and professional organizations to verify applicant information.
Interview professional references about applicants’ previous work history.
Answer inbound calls on a multi-line phone system for the Verifications Department.
Meet team productivity and accuracy standards.
Handle team administrative tasks, including file triage, mass texting and emailing, and monitoring the group inbox.

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