Case Management Specialist - Healthcare
New
C
Core-VA SolutionsHealthcare case management
Makati, Philippines. Davao, Davao Region, Philippines. Metro Manila, Metro Manila, Philippines. Cebu, Central Visayas, Philippines. Iloilo, Western Visayas, Philippines. Cavite, Calabarzon, PhilippinesFull-TimeJunior
Salary7 USD per hour
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Job Details
- Languages
- Fluency in Spanish and English, written and verbal
- Experience
- 2+ years of experience in case management, care coordination, or a similar role in healthcare or human services.
- Required Skills
- Microsoft OfficeDocumentationEHRReporting
Requirements
- Bring 2+ years of experience in case management, care coordination, or a similar role in healthcare or human services.
- Demonstrate fluency in Spanish and English, written and verbal.
- Have experience with scheduling, documentation, and reporting in a healthcare or social services setting.
- Be proficient in case management software, EHR systems, or Microsoft Office.
- Show strong organization and attention to detail.
- Handle sensitive information with discretion and professionalism.
- Be comfortable working independently and as part of a team in a fast-paced environment.
- Experience working with U.S.-based clients is nice to have.
Responsibilities
- Maintain accurate case files, service plans, and records while protecting confidentiality and complying with requirements.
- Schedule and coordinate appointments, referrals, service authorizations, annual reviews, and follow-ups.
- Liaise with clients, families, providers, and community organizations.
- Develop, monitor, and update individualized service plans, tracking deadlines, renewals, and progress.
- Monitor compliance with state and agency regulations for service delivery and documentation.
- Work with healthcare providers, therapists, and service coordinators to support person-centered care.
- Prepare reports on client progress, service utilization, and outcomes.
- Help resolve care concerns and remove barriers to accessing services.
- Provide feedback to improve workflows, service delivery processes, and client satisfaction.
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