Manager, Strategic Accounts
New
K
KalibriHospitality SaaS/data
Location: US; Workplace: RemoteFull-TimeManager
SalaryBase Salary $110K – $115K • Offers Commission
Apply NowOpens the employer's application page
Job Details
- Experience
- 6+ years in strategic account management, key account management, or a client-facing revenue role carrying and hitting renewal and expansion targets; a minimum of 3 - 5 years of people management experience in Account Management.
- Required Skills
- People ManagementSalesforceAccount Management
Requirements
- 6+ years in strategic account management, key account management, or a client-facing revenue role carrying and hitting renewal and expansion targets.
- 3–5 years of people management experience in Account Management, with ownership of team-wide revenue targets as well as individual accountability.
- Hospitality industry experience; the posting states hospitality is a must.
- Experience developing talent, coaching individual contributors, building career paths, and improving team performance.
- Experience building team cohesion and operating rhythm within a distributed or remote team.
- Track record owning accounts in the six-figure ARR range, leading renewals, and negotiating contract terms end to end.
- Experience building executive relationships and navigating complex, multi-stakeholder customer organizations.
- Demonstrated ability to build and run multi-year account plans that drive measurable expansion.
- Comfort leading pricing, upsell, and contract conversations with senior buyers.
- Salesforce proficiency and technical aptitude to learn data products, datasets, and analytics tools.
- Ability to travel 10–20% for customer meetings, industry events, and periodic in-person team gatherings.
Responsibilities
- Lead, coach, and develop a team of Account Managers through regular coaching, pipeline reviews, and career development planning.
- Own renewal and expansion revenue for an assigned portfolio of high-value strategic customer accounts.
- Build strategic relationships with account contacts, from day-to-day users to executive stakeholders.
- Identify and drive expansion through new properties and management contracts, broader portfolio rollouts, and cross-selling Kalibri products.
- Lead renewal strategy, negotiation, and contract execution.
- Monitor account health, usage, and portfolio changes to identify churn risks and expansion opportunities.
- Run executive business reviews connecting Kalibri's data to clients' commercial and ownership goals.
- Maintain Salesforce pipeline, next steps, and accurate forecasts; report team performance, capacity, and pipeline health.
- Partner with Customer Support, Sales, Product, Data, and Enterprise teams, and share customer insights to inform product direction and go-to-market strategy.
View Full Description & ApplyYou'll be redirected to the employer's site
