Strategic Account Manager
New
F
FoodChain IDFood and beverage
Remote, United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience in strategic account management, consultative B2B sales, or customer growth.
- Required Skills
- SalesforceCRM
Requirements
- Bachelor's degree or equivalent experience.
- 5+ years of experience in strategic account management, consultative B2B sales, or customer growth.
- Proven success achieving sales quotas and growing existing accounts through cross-selling, upselling, and solution expansion.
- Experience managing complex customer portfolios, renewals, commercial negotiations, and qualified sales pipelines.
- Ability to build executive-level relationships and navigate multiple customer stakeholders.
- Experience using CRM tools, ideally Salesforce, to manage opportunities, reporting, and forecasting.
- Experience in software/SaaS, data, professional services, testing, certification, regulatory solutions, or similar complex solution-based environments.
- Industry experience in food and beverage, consumer products, regulatory compliance, quality, sustainability, supply chain, or related sectors.
- Familiarity with customer success, account-based marketing, and cross-functional sales strategies.
- Ability to travel as needed to support customer relationships.
Responsibilities
- Develop and execute strategic account plans focused on retention, cross-selling, upselling, and expanding share of wallet.
- Manage an assigned customer portfolio, individual bookings goals, expansion pipeline, and revenue forecasts.
- Build trusted relationships with key stakeholders, senior leaders, and executive decision-makers.
- Identify customer needs and collaborate with specialist sales teams to deliver integrated solutions.
- Manage renewal opportunities, identify risks, and protect existing revenue.
- Conduct strategic business reviews, customer meetings, and on-site visits.
- Use Salesforce, customer insights, and pipeline data to manage opportunities and forecast accurately.
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