Deal Desk & Contracts Manager
New
S
Sword HealthDigital health
Remote - USFull-TimeManager
SalaryTotal Compensation Range $133,000 — $209,000 USD; the range below reflects base, variable, and equity for this role.
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Job Details
- Experience
- 4+ years in Deal Desk, Contract Management, Commercial Legal Ops or a similar role supporting enterprise B2B sales
- Required Skills
- Salesforce
Requirements
- Have 4+ years of experience in Deal Desk, Contract Management, Commercial Legal Ops, or a similar role supporting enterprise B2B sales.
- Bring hands-on experience negotiating redlines on commercial agreements, including indemnification, limitation of liability, warranties, data privacy, and SLAs.
- Know when to escalate non-standard contract terms.
- Have a track record coordinating multi-party approvals across Sales, Finance, and Legal on tight timelines.
- Demonstrate strong attention to detail, version control, and commercial judgment.
- Have experience with Salesforce and a CLM tool such as Ironclad, Spotdraft, or an equivalent.
- Demonstrate at least Level 1 AI proficiency, using AI daily to boost personal productivity.
- Digital health or SaaS experience and channel partner contracting are nice to have.
- Paralegal or contract-management experience or certification is nice to have.
Responsibilities
- Own end-to-end contracting for new and expansion deals, including drafting from templates, issuing documents, tracking versions, and driving contracts to signature.
- Review and negotiate customer redlines on MSAs, order forms, BAAs, and performance guarantees; resolve standard positions and escalate non-standard terms to Legal with a recommendation.
- Route discounts, non-standard pricing, and risk terms to Sales, Finance, Legal, Clinical, and Security approvers, and manage approval timelines.
- Advise sales reps on deal structure and commercial levers, and coach them on standard contract positions.
- Maintain accurate contract status, terms, and approvals in Salesforce and the CLM, and coordinate handoffs to Billing and Account Management after signature.
- Maintain the Deal Desk playbook, including fallback positions, a clause library, an approval matrix, and reasons deals get stuck.
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