Inside Sales Account Manager
New
J
JobgetherWire and cable
Candidates must be located in Canada.Full-TimeManager
SalaryAnnual compensation ranging from CA$75,000 to CA$85,000
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Job Details
- Languages
- Excellent written and verbal English communication skills; French proficiency is preferred.
- Experience
- At least 3 years of relevant inside sales experience, training, or an equivalent combination of education and professional experience.
- Required Skills
- SAPMicrosoft ExcelMicrosoft Office
Requirements
- Hold a bachelor’s degree from an accredited college or university.
- Have at least 3 years of relevant inside sales experience, training, or an equivalent combination of education and professional experience.
- Bring confidence in outbound sales calls, identifying business opportunities, re-engaging inactive customers, and maintaining customer relationships.
- Demonstrate strong interpersonal skills and a customer-focused approach to understanding needs and providing practical support.
- Have excellent written and verbal English communication skills; French proficiency is preferred.
- Be able to understand product specifications, interpret customer requirements, evaluate pricing information, and provide product guidance.
- Have strong numerical and analytical abilities, including calculating percentages and ratios, interpreting sales data, and evaluating profitability.
- Be proficient in Microsoft Office, particularly Excel; familiarity with internet-based tools and business databases is required, and SAP experience is an asset.
- Demonstrate organization, attention to detail, prioritization, and the ability to manage multiple opportunities and deadlines.
- Be able to work effectively from home with a suitable workspace and reliable internet access.
- Be willing to travel periodically to the organization's New Jersey office as required.
Responsibilities
- Serve as a primary point of contact for customers and outside sales representatives, addressing inquiries and customer requirements.
- Prepare system-generated quotes in SAP using market conditions, historical pricing, and commercial objectives.
- Conduct outbound sales calls to identify prospects, reconnect with inactive or at-risk customers, and expand existing accounts.
- Develop and execute calling plans and outreach campaigns to increase sales, reactivate dormant accounts, and generate business opportunities.
- Follow up on outstanding quotations by phone and email and coordinate with sales managers to improve conversion.
- Receive, enter, verify, and process customer orders accurately.
- Provide product assistance, including product identification and cross-referencing, and refer complex technical questions to product management specialists.
- Coordinate with customers and internal departments to resolve issues and balance customer expectations with cost, delivery, and operational constraints.
- Gather competitor and market information and monitor sales performance, win ratios, and profitability against targets.
- Coordinate product sample requests and identify opportunities to improve sales processes and customer service.
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