Cloud Support Administrator

New

JobgetherCloud infrastructure

Based in the United States; work from home anywhere within the United States.Full-TimeMiddle

SalaryAnnual base salary ranging from $70,000 to $90,000; eligibility for additional bonus compensation through a performance-based program.

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Job Details

Experience: At least three years of experience in cloud support administration, specifically working with Microsoft Azure environments.
Required Skills: Microsoft AzureCI/CDLinux

Have at least three years of experience in cloud support administration working with Microsoft Azure environments.
Hold a bachelor's degree in a technical discipline or have equivalent professional experience.
Bring hands-on knowledge of Azure infrastructure administration, monitoring, troubleshooting, and customer environment management.
Have practical experience with networking infrastructure, firewalls, VPNs, routing policies, load balancing, and network security configurations.
Be able to configure and administer Azure Site Recovery and troubleshoot recovery issues.
Have experience developing automation with PowerShell and Bicep.
Be familiar with CI/CD practices and reusable Infrastructure as Code templates.
Have experience administering Windows and Linux servers; familiarity with Hyper-V and VMware is preferred.
Know ITIL principles and have experience handling escalated incidents, root-cause investigations, service requests, and corrective actions.
Be able to manage multiple customer environments and use Azure Lighthouse.
Understand enterprise security controls and compliance frameworks relevant to cloud infrastructure.
Communicate technical issues and solutions clearly to clients and nontechnical stakeholders.
Hold Microsoft Certified: Azure Administrator Associate (AZ-104), or obtain it within 90 days of employment.
Be able to pass a U.S. Public Trust background check and meet applicable clearance or status requirements within 90 days.

Configure, administer, monitor, and maintain customer environments in Microsoft Azure.
Investigate and resolve high-priority incidents as an escalation point, following ITIL practices and service-level agreements.
Manage network platforms, firewalls, VPNs, routing, load balancing, and network security policies.
Administer multiple customer environments using Azure Lighthouse.
Configure monitoring and alerts, investigate performance issues, and identify reliability improvements.
Configure and troubleshoot Azure Site Recovery and apply disaster recovery best practices.
Support and maintain Azure Virtual Desktop environments.
Develop PowerShell and Bicep scripts and maintain reusable Infrastructure as Code templates and CI/CD workflows.
Administer Windows and Linux servers and support Hyper-V and VMware environments.
Maintain customer-specific runbooks and technical documentation, communicate solutions to clients, and participate in scheduled on-call rotation.

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