Lead Product Designer
E
ECPSenior living software
Workable workplace: remote; Workable locations: Milwaukee, Wisconsin, United States. Chicago, Illinois, United States. Madison, Wisconsin, United StatesFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 7+ years of product or UX design experience
- Required Skills
- FigmaProduct design
Requirements
- Have 7+ years of product or UX design experience.
- Have led design for a product area end to end.
- Have experience mentoring designers and presenting confidently to leadership.
- Tie design decisions to measurable business outcomes.
- Provide a portfolio showing visual and interaction craft, simplification of complex workflows, and responsive desktop, tablet and mobile experiences.
- Have experience shipping AI-powered features used by real users and understand AI UX patterns, including setting expectations, showing sources, handling errors and keeping humans in control.
- Have built or significantly evolved a design system and driven its adoption.
- Be expert in Figma and fluent in Claude, including using Claude to iterate and set up a design system for PMs.
- Build working prototypes in code, not only mockups.
- Have hands-on user research and usability-testing experience.
- Have working knowledge of WCAG accessibility standards and experience tracking and fixing violations.
- Preferred: experience in healthcare, senior living or other regulated-industry software; supporting multiple product lines; working as an early or sole designer or building a design team; or a bachelor’s degree in design or a related field, or equivalent experience.
Responsibilities
- Set and own the design vision across the product suite, establish process and quality standards, and represent users in roadmap conversations.
- Tie design work to business outcomes, define success measures, and use results to guide future design decisions.
- Own visual direction and simplify workflows across desktop, tablet and mobile.
- Lead AI-powered features from concept through launch, defining how users interact with, review, trust and correct AI outputs.
- Build and evolve the design system, drive adoption with engineering, and set it up in Claude for PM prototyping.
- Join customer calls, visit communities, shadow staff, run usability tests, maintain personas, and track competitor and AI trends.
- Deliver wireframes, mockups, code-based working prototypes and development-ready specifications.
- Resolve design tradeoffs with product managers and engineering, and present and defend decisions with evidence.
- Set accessibility standards aligned to WCAG and champion them with engineering.
- Mentor designers as the team grows.
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