Care Advisor (Remote Sales), Funeral & End-of-Life Planning

New

EarthEnd-of-life services

Remote, USFull-Time

Salary$90K – $100K; Offers Equity; $40K – $100K Commission; This role is paid a base salary plus commission; expected OTE $100K.

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Job Details

Have sales experience with high-consideration purchases, such as automotive, financial investments, real estate, new home construction, or high-end consumer goods.
Demonstrate a track record of success.
Be comfortable using talk tracks, templates, and a defined process and receiving coaching on calls.
Be comfortable discussing death and grief.
Have strong reading comprehension and clear written communication.
Be able to learn software quickly and independently.
Use a CRM, HubSpot, VOIP calling tools, Slack, and AI assistants in daily work.
Have reliable high-speed internet and a quiet, private space for confidential conversations.
Be available for evening, weekend, and holiday rotations.
Work trustworthily without supervision while handling sensitive family information.
Licensed funeral director or mortuary science background is a plus.
Preneed or advance planning sales experience and an active life insurance license are preferred; a license is not required to start.

Respond to families who reach out with warmth and professionalism.
Explain soil transformation, its timeline and process, costs, and comparisons with burial and cremation.
Complete arrangements accurately, including contracts, payment plans, and state-specific disclosure documents.
Keep CRM records accurate, document calls, disposition meetings, and schedule next steps.
Follow required phrasing in calls and written communications and earn licenses as the company expands.
Participate in call reviews and feedback sessions, and share data-backed improvements to the team playbook.
Manage relationships and associated tasks for an assigned volume of 1,000+ families per month.
Work toward monthly enrollment targets and respond promptly to new inquiries.

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