Veeva CRM Business Analyst
New
J
JobgetherLife sciences technology consulting
US; based in the United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least eight years of experience as a Business Analyst supporting enterprise software implementations; at least five years of hands-on experience working with Veeva CRM within the life sciences industry.
- Required Skills
- AgileBusiness Analysis
Requirements
- At least eight years of experience as a Business Analyst supporting enterprise software implementations.
- At least five years of hands-on Veeva CRM experience within the life sciences industry.
- Strong understanding of pharmaceutical Sales, Medical, and Commercial Operations.
- Practical experience with one or more Veeva CRM modules, such as Core CRM, CLM, Approved Email, MyInsights, Engage, Events Management, Align, or Medical CRM.
- Ability to facilitate workshops, gather and document requirements, and work directly with business stakeholders.
- Knowledge of Agile and traditional project delivery methodologies.
- Experience supporting User Acceptance Testing, defect management, and production releases.
- Strong analytical, communication, documentation, and problem-solving skills.
- Strong organizational and prioritization abilities to manage multiple initiatives.
- Veeva CRM Administrator Certification is advantageous.
- Experience with Vault CRM migrations, Veeva Network, OpenData, Nitro, PromoMats, or the Vault Platform is advantageous.
- Experience with MuleSoft, Boomi, or Workato; familiarity with GxP validation, CSV, ITIL, or managed services is advantageous.
Responsibilities
- Partner with business stakeholders to understand business goals, workflows, challenges, and operational requirements.
- Lead requirements-gathering workshops and translate business needs into functional requirements, user stories, and acceptance criteria.
- Design future-state business processes and recommend best practices for Veeva CRM.
- Collaborate with solution architects, configuration consultants, and developers to deliver CRM solutions.
- Develop and maintain business requirements documents, process flows, and functional specifications.
- Support solution design across Veeva CRM capabilities, including Core CRM, Call Reporting, CLM, Approved Email, Engage, Events Management, MyInsights, Sampling, Medical CRM, and Align.
- Analyze business data, KPIs, and operational metrics to identify improvement opportunities.
- Plan and facilitate UAT, including test scripts, coordination, defect management, and business sign-off.
- Support project scope and prioritization, data migration validation, integration testing, deployment, and post-go-live activities.
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