ServiceNow Consultant
New
J
JobgetherIT service management
Work remotely from anywhere in IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- At least 6 years of professional experience in IT service management, enterprise solutions, ServiceNow consulting, or related technical roles.
- Required Skills
- JavascriptAngularServiceNow
Requirements
- At least 6 years of professional experience in IT service management, enterprise solutions, ServiceNow consulting, or related technical roles.
- Extensive hands-on experience in ServiceNow solution design, architecture, development, implementation, and deployment.
- Expertise translating business requirements into scalable, reliable, and supportable ServiceNow technical solutions.
- In-depth knowledge of one or more ServiceNow modules, such as ITSM, ITOM, HRSD, CSM, FSM, or SPM.
- Knowledge of IT service management processes, enterprise platform implementation, and ServiceNow development best practices.
- Proficiency in XML, HTML, CSS, JavaScript, AngularJS, Jelly Script, and web services.
- Experience designing, implementing, and troubleshooting integrations between ServiceNow and third-party applications.
- A track record delivering complex, large-scale ServiceNow projects with a focus on quality and scalability.
- Relevant ServiceNow certifications; ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) credentials are preferred.
- Ability to lead architecture discussions, develop business cases, and present technical recommendations to senior executives.
- Leadership, coaching, and mentoring abilities, with a commitment to knowledge sharing and team development.
- Project management and organizational skills, including managing multiple projects and parallel initiatives.
Responsibilities
- Lead the design, architecture, configuration, development, and deployment of ServiceNow solutions tailored to client business requirements.
- Assess business processes, IT service management workflows, and technology environments to identify improvement opportunities.
- Translate business requirements into scalable, maintainable, and supportable technical solutions.
- Evaluate and implement ServiceNow modules, including ITSM, ITOM, HRSD, CSM, FSM, and SPM.
- Define solution requirements, integration strategies, technical architectures, and implementation roadmaps.
- Design and implement integrations between ServiceNow and third-party applications using web services, APIs, and other integration technologies.
- Lead technical architecture discussions, present solution options, develop business cases, and communicate recommendations to senior executives and client stakeholders.
- Oversee large-scale ServiceNow implementations, ensuring technical quality, scalability, security, and maintainability.
- Troubleshoot complex technical issues, conduct root-cause analysis, and implement solutions to maintain platform reliability and performance.
- Coach and mentor team members through technical guidance, architecture reviews, and knowledge-sharing sessions.
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