Senior Product Manager - Automation Platform

New
J
JobgetherEnterprise automation
Work remotely from within the United States, Standard business hours, with flexibility to collaborate across teams and time zonesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
At least 7 years of product management experience
Required Skills
PythonOAuthProduct ManagementRESTful APIsTerraform

Requirements

  • At least 7 years of product management experience, primarily in B2B SaaS, infrastructure, developer tools, or other complex technical product environments.
  • Demonstrated experience leading technical products from strategy and discovery through delivery, with concrete examples of product decisions and their business or customer outcomes.
  • Working understanding of APIs, authentication mechanisms including OAuth, certificates, and mutual TLS (mTLS), versioning, and integration concepts.
  • Experience working directly with large enterprise customers, managing escalations, navigating competing priorities, and translating feedback into product improvements.
  • Experience making pricing, packaging, or product tiering decisions.
  • Strong written communication and problem-solving abilities, including translating complex technical topics into actionable requirements for engineering teams.
  • Ability to quickly understand unfamiliar technical domains and partner effectively with engineering and customer-facing teams.
  • Familiarity with AI tools such as Claude for research, analysis, requirements development, and prototyping, and judgment to validate and refine AI-generated outputs.
  • Preferred: Hands-on experience with Python, Ansible, Terraform, or OpenTofu.
  • Preferred: Experience managing products deployed in on-premises, hybrid, or cloud environments.
  • Preferred: Familiarity with network automation, configuration management, or compliance solutions.
  • Preferred: Experience launching AI-powered or agent-based product capabilities.

Responsibilities

  • Define the vision, strategy, and priorities for a portfolio of automation platform capabilities.
  • Partner with engineering leaders and development teams from discovery and requirements definition through implementation, release, and continuous improvement.
  • Translate ambiguous customer needs and complex technical questions into product decisions, actionable requirements, and measurable outcomes.
  • Work with large enterprise customers, including those in regulated industries, to understand their environments, evaluate feature requests, resolve escalations, and identify improvement opportunities.
  • Define packaging, pricing structures, and tiering strategies across on-premises and cloud-based offerings.
  • Collaborate with AI-focused teams on customer-centered capabilities, including agent-based automation and automated resolution of configuration compliance issues.
  • Align priorities with Product Managers and communicate roadmap decisions to Sales, Customer Success, Professional Services, and Support.
  • Develop data-driven business cases and product investment proposals using customer insights, market opportunities, and technical considerations.
  • Use AI-powered tools, analytics, and product management platforms for research, analysis, requirements development, and prototyping, validating outputs for accuracy and relevance.
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