Senior Trial Success Manager

Remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.Full-TimeSenior

SalaryAnnual OTE Salary $112,246 — $169,785 USD

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Job Details

Experience: 8+ years of experience in a client-facing role working with larger, Enterprise clients
Required Skills: Project ManagementStakeholder managementChange ManagementCoachingRisk ManagementCRM

Requirements

Have 8+ years of experience in a client-facing role working with larger enterprise clients, such as strategic consulting, account management, project management, or sales.
Hold a bachelor’s degree.
Bring strong project management experience; PMP certification is a plus.
Have expertise in change management, communication strategies, risk management, and coaching techniques.
Have experience managing stakeholders across cross-functional teams, building processes, and driving results.
Have experience with CRM and project management tools.
Demonstrate strong organizational skills, including multitasking, prioritizing, and managing urgent requests.
Have strong verbal and written communication, quantitative, and presentation skills.
Demonstrate adaptability, flexibility, and problem-solving in dynamic, fast-paced environments.
Be able to own projects and work in an unstructured, change-heavy environment.
SaaS or technology experience is preferred.
Sales experience closing business with large enterprise organizations is a nice-to-have.
Experience managing proof-of-concept, proof-of-value, or trial processes in software or hardware is a nice-to-have.

Responsibilities

Manage trials of Samsara technology for enterprise prospects and develop plans tailored to prospect needs.
Lead value-based conversations to establish success criteria and define project scope.
Manage internal and external teams responsible for end-to-end trial delivery.
Advise on change management, communication strategy, risk mitigation, and coaching techniques.
Build trial-process collateral, including job aids, communication templates, and mutual action plans in Accord.
Lead internal account team strategy sessions to unblock deals, align on next steps, and coordinate leadership support.
Coordinate cross-functional resources based on trial priorities.
Communicate major milestones, progress, and trial outcomes to internal and external stakeholders.
Create meeting content for key trial milestones and other engagements.

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