Amazon Operations Specialist (Inventory, Listings & Account Operations)

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HireHawkAmazon ecommerce

Workable locations: Philippines. Metro Manila, PhilippinesFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: Fluent English communication
Experience: 3+ years of hands-on experience supporting Amazon Seller Central operations.
Required Skills: Microsoft ExcelGoogle Sheets

Have 3+ years of hands-on experience supporting Amazon Seller Central operations.
Bring strong listing optimization and keyword research experience, including knowledge of Amazon SEO, organic ranking factors, and content optimization.
Have hands-on experience with Helium 10, Data Dive, Keepa, or comparable Amazon research and analysis tools.
Have experience supporting inventory planning, replenishment, and Fulfillment by Amazon (FBA) operations.
Demonstrate advanced Excel or Google Sheets proficiency for analyzing operational data and building reports.
Have strong analytical and problem-solving skills, including the ability to investigate discrepancies, prioritize issues, and follow through on details.
Communicate fluently in English for remote collaboration, reporting, and issue escalation.
Nice to have: experience optimizing A+ Content and supporting conversion improvement initiatives.
Nice to have: familiarity with Amazon product launches and organic ranking support strategies.
Nice to have: experience monitoring Buy Box performance, pricing, customer reviews, and reimbursement claims within Seller Central.

Monitor inventory coverage and support replenishment plans based on sales velocity, seasonality, and forecast guidance.
Flag aged inventory, coordinate shipments with warehouse and supply chain teams, and investigate FBA receiving issues.
Research keywords and update approved listing titles, bullet points, backend search terms, and A+ Content.
Analyze ASIN-level traffic, keyword rankings, and search term performance to identify opportunities to improve organic ranking, click-through rate, and conversion.
Help resolve listing suppressions, stranded inventory, and catalog issues, and track and escalate Seller Central cases.
Monitor account alerts, Buy Box status, external pricing, customer reviews, and ratings; flag risks and recurring issues.
Audit FBA shipments and fees, and file and track reimbursement claims for lost, damaged, or missing inventory.
Prepare daily, weekly, and monthly reports on sales trends, sessions, conversion rate, contribution margin, inventory flow, and performance gaps.
Track competitor listings, pricing, keyword strategies, Best Seller Rank, and category trends.
Coordinate creative requests, A+ Content, and image improvements with marketing, design, and supply chain teams to support launches, listing updates, and international expansion.

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