Amazon Operations Manager

JobRackAmazon e-commerce

Workable locations: Georgia. South Africa. Romania. North Macedonia. Czechia. Poland, EU time zone overlap; UK working hours (GMT/BST); core overlap with the founders in Lisbon. Some flexibility is expected for early-morning supplier communications with China and afternoon/evening client communications with Europe and US clients.ContractManager

SalaryStarting base: $4,000/month, with on-track earnings of $6,000+/month once performance bonuses kick in. Target total compensation: $7,000-$8,000+/month within 12 months.

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Job Details

Languages: Excellent written English (native or near-native - client-facing communication is a core part of this role)
Experience: 7+ years operations leadership in e-commerce, Amazon, or supply-chain-heavy business
Required Skills: People ManagementNotion

Requirements

Have 7+ years of operations leadership in e-commerce, Amazon, or a supply-chain-heavy business, having run a function rather than only executed within one.
Understand Amazon catalogue/listing workflows and the product-to-launch process; personally launching Amazon products is not required.
Demonstrate excellent written English at native or near-native level for client-facing communication.
Use AI tools confidently to improve workflows, while applying independent judgment and checking outputs.
Show maturity managing clients through delays, cost overruns, bad news, and scope discussions.
Hold team members accountable, run meetings that produce decisions, and lead specialists through clear briefs and follow-up.
Be highly organised and maintain trackers, owners, deadlines, and follow-through.
Design and implement processes and be comfortable owning ClickUp, Notion, or Airtable as a daily operating tool.
Manage multiple projects, prioritise effectively, coordinate across teams, and act independently to diagnose problems.
Be based in or overlap with EU time zones; Western or Eastern Europe is strongly preferred, with UK working hours.
Work full-time as an independent contractor.

Responsibilities

Run the new product pipeline, moving ideas through sourcing and quotes and prioritising with supply chain.
Run the client launch pipeline from product selection to launch, with clear owners, deadlines, and follow-ups.
Review launch blockers, outstanding quotes, product ideas, and client and team updates in a daily pulse check.
Work with supply chain to keep orders, stock, and logistics on track and build forecasts from sales data.
Clear blockers, chase outstanding quotes, and help the team prioritise next steps.
Coordinate catalogue, design, and PPC specialists to ensure work is ready on time.
Own the brand-building client journey, manage expectations, and follow up on decisions and outstanding actions.
Provide clear updates at least twice a week to active sourcing-phase clients.
Keep trackers and regular reporting current; flag refund, stock, or sales issues early with a plan.
Improve SOPs and ClickUp workflows, use AI or automation where useful, run the weekly operations meeting, and report progress, risks, and next steps to the founders.

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