Business Insights Analyst
New
C
CarewellE-commerce, caregiving
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3–5 years of experience
- Required Skills
- SQLData modelingLooker
Requirements
- Have 3–5 years of experience in analytics, business intelligence, reporting, or a closely related analytical role.
- Demonstrate experience working across multiple business functions, such as marketing, product, finance, or operations.
- Write complex analytical SQL independently, including joins across multiple tables and aggregations at different grains.
- Understand relational table structure and data modeling concepts, and be able to read an existing schema.
- Have experience with modern reporting tools such as Hex, Looker, or Omni.
- Have practical, hands-on experience using AI tools such as Claude, ChatGPT, or Copilot to accelerate analytical work.
- Provide an example of a report or metric built in a past role that changed a stakeholder's decision.
- Communicate clearly in writing and verbally, and present findings to stakeholders at all levels.
- Show interest in developing analytical craft over several years rather than pursuing a management track.
- A degree in a quantitative, business, or related field is preferred.
- E-commerce or DTC experience is strongly preferred; service-business experience is also valuable.
Responsibilities
- Design and build reports and dashboards that help stakeholders self-monitor business performance.
- Identify the business drivers behind metric movements and partner with stakeholders on decisions.
- Define team KPIs and build ongoing reporting to track them.
- Build and maintain monthly financial reports covering revenue, margin, and costs.
- Analyze marketing efficiency, including CAC, LTV, spend efficiency, and channel performance.
- Analyze merchandising, revenue, product and category performance, and margin drivers.
- Analyze customer cohort behavior, retention, repeat purchases, and Autoship performance.
- Analyze Care Services productivity, including throughput, service levels, and staffing efficiency.
- Turn stakeholder input into testable hypotheses, establish tracking, and report whether actions worked.
- Write and maintain analytical SQL queries and direct needed changes to existing tables.
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