Client Support Specialist
New
A
American Income Life Insurance CompanyCustomer support
Source API remote eligibility restrictions: CanadaFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer service
Requirements
- Be people-oriented and enjoy helping others.
- Communicate confidently and listen well.
- Be able to stay productive and manage responsibilities without constant supervision.
- Be willing to learn new approaches, apply feedback, and continuously improve.
- Pay attention to detail and manage appointments, follow-ups, and client information effectively.
- Be motivated by goals and interested in professional development.
- Previous experience in customer service, sales, hospitality, or another client-facing environment can be helpful but is not required.
Responsibilities
- Conduct virtual meetings with members.
- Ask questions to understand members’ needs and priorities.
- Present available programs and explain different options.
- Help members complete applications and required documentation.
- Respond to questions throughout the enrollment process.
- Follow up with members who need additional assistance.
- Maintain organized and accurate client records.
- Build positive, professional relationships with the people you assist.
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