Product Operations Specialist

New

ComfrtE-commerce apparel

Location: United States; fully remote environmentFull-TimeJunior

Salary not disclosed

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Job Details

Experience: 2-4 years of experience in product operations, data operations, supply chain operations, or a similar role that involves product data.
Required Skills: SQLShopifyMicrosoft ExcelGoogle Sheets

Have 2-4 years of experience in product operations, data operations, supply chain operations, or a similar role involving product data.
Have hands-on experience maintaining SKU or item master data in an ERP or inventory system such as NetSuite, SAP, Oracle, or Fulfil.
Have practical experience with integration or ETL tools such as Celigo or Boomi, including field mapping and troubleshooting sync failures.
Have strong Excel or Google Sheets skills, including lookups, pivot tables, and data cleanup.
Have working knowledge of e-commerce platforms such as Shopify and their product catalog structure.
Be able to read logs, trace data through connected systems, and identify root causes.
Be able to write SOPs, runbooks, and issue updates.
Be organized and able to manage several open issues without close supervision.
MDM concepts such as golden records, entity matching, and data governance are a nice to have.
SQL or basic scripting for data checks and experience with a PIM tool are nice to have.
A bachelor's degree in operations, supply chain, information systems, or a related field, or equivalent experience, is a nice to have.

Verify SKU mappings across ERP, e-commerce, warehouse, marketplace, and data warehouse systems.
Maintain mapping tables and resolve duplicate, retired, bundled, or variant SKUs.
Validate new product and variant setups against mapping standards before launch.
Configure and document field mappings, sync rules, and transformations in integration tools.
Test integration changes in a sandbox and confirm data arrives correctly downstream.
Monitor sync jobs, integration logs, and error queues, and correct data issues.
Investigate failed syncs and mismatched inventory or order records, identify root causes, and log recurring issues.
Maintain reports on SKU data health, sync reliability, and open issues.
Document operating procedures and recommend process improvements based on recurring issues and data trends.

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