Spanish Audio Specialist - AI Trainer

MeridialAI audio evaluation

Location: World Wide - RemoteContractSenior

Salary11 - 30.65 USD per hour

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Job Details

Languages: Strong fluency in English; Spanish proficiency including fluency across all language skills: reading, listening, writing, and speaking.
Required Skills: JSONCustomer support

Demonstrate strong fluency in English.
Have Spanish proficiency across reading, listening, writing, and speaking.
Communicate verbally effectively in simulated customer support contexts.
Have basic computer programming literacy, including understanding JSON structures.
Be familiar with functions and methods.
Be able to reason about structured data and simple logic.
Communicate clearly when handling support-style problem-solving.
Have access to a high-quality microphone for clean, reliable audio input during evaluations.
Be comfortable working with structured prompts, evaluation rubrics, and technical guidelines.
Use a device capable of running audio recording software and opening large technical documentation.
As a contractor, supply a secure computer and high-speed internet.

Create role-play-based evaluation scenarios simulating realistic customer service interactions.
Cover flight bookings and travel support, financial services, and telecommunications and technical support in evaluation scenarios.
Contribute to diverse and representative datasets used to assess conversational audio agents.
Evaluate model performance using standardized qualitative and quantitative metrics.
Assess task completion accuracy and efficiency.
Evaluate conversational naturalness, including tone, flow, and coherence.
Assess audio comprehension, response quality, instruction adherence, and contextual understanding.
Ensure evaluations reflect customer expectations for clarity, efficiency, and natural conversational flow.

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