Audio Specialist – Freelance AI Trainer
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MeridialAI audio models
Location: World Wide - RemoteContractMiddle
Salary11 - 30.65 USD per hour
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Job Details
- Languages
- English proficiency including fluency across all language skills: reading, listening, writing, and speaking.
- Required Skills
- JSONVerbal communication
Requirements
- Demonstrate English proficiency across reading, listening, writing, and speaking.
- Have strong verbal communication skills in simulated customer support contexts.
- Have basic computer programming literacy, including understanding JSON structures and familiarity with functions and methods.
- Be able to reason about structured data and simple logic.
- Communicate clearly when handling support-style problem-solving.
- Be comfortable working with structured prompts, evaluation rubrics, and technical guidelines.
- Have access to a high-quality microphone for clean, reliable audio input.
- Use a device capable of running audio recording software and opening large technical documentation.
- As a contractor, supply a secure computer and high-speed internet.
Responsibilities
- Create role-play-based evaluation scenarios that simulate realistic customer service interactions.
- Cover scenarios across flight bookings and travel support, financial services, and telecommunications and technical support.
- Contribute to diverse and representative datasets for assessing conversational audio agents.
- Evaluate model performance using standardized qualitative and quantitative metrics.
- Assess task completion accuracy and efficiency, conversational naturalness, audio comprehension, and response quality.
- Assess instruction adherence and contextual understanding.
- Ensure evaluations reflect customer expectations for clarity, efficiency, and natural conversational flow.
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