Delivery Manager
New
W
WhiteTechFinTech, payments
We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET)., Central European Time (CET)Full-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of experience in delivery, program, project, or product operations roles within a technology or FinTech environment
- Required Skills
- Project ManagementProduct OperationsChange Management
Requirements
- Have 5+ years of experience in delivery, program, project, or product operations in a technology or FinTech environment.
- Demonstrate a track record of delivering complex, cross-functional technology products and initiatives from planning through release.
- Connect product and technology delivery with business goals and measurable outcomes.
- Have experience owning delivery strategy, priorities, timelines, dependencies, risks, and stakeholder expectations across multiple initiatives.
- Lead cross-functional teams, including Engineering, Product, QA, Security, and business functions.
- Turn strategic objectives into execution plans, milestones, and measurable delivery targets.
- Set clear expectations, drive accountability, and keep teams focused on results.
- Use sound decision-making and problem-solving to identify and remove delivery blockers.
- Have a practical understanding of AI and emerging technologies and identify opportunities to improve delivery, productivity, automation, and decision-making.
- Experience introducing AI-powered tools and workflows within technology or product teams is an advantage.
Responsibilities
- Oversee process documentation, implementation, and continuous optimization.
- Lead change management initiatives and ensure process quality assurance.
- Manage and improve SDLC efficiency, quality, and performance.
- Ensure client satisfaction across cost, budget, timelines, and quality metrics.
- Serve as the primary client escalation point for roadmaps, release schedules, delivery issues, delays, and budget concerns.
- Supervise business analysis and design functions and ensure measurable effectiveness.
- Own and improve Service Desk operations, including bug resolution, issue response, and root cause analysis.
- Oversee internal SaaS/white-label product development, including quality and budget control.
- Lead resource management and capacity planning across IT functions.
- Partner with security leadership to meet compliance standards while maintaining delivery timelines.
View Full Description & ApplyYou'll be redirected to the employer's site
