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People Ops Process Transformation Lead

People Ops Process Transformation Lead

New
J
JobgetherPeople Operations
Work remotely from anywhere in the United StatesFull-TimeLead
SalaryAnnual base salary: Varies by location, with the following advertised ranges: $101,167–$204,439 in New Jersey, New York, Washington, Hawaii, Alaska, Maryland, Connecticut, Rhode Island, and Massachusetts. $91,970–$185,853 in Nevada, Oregon, Arizona, Colorado, Wyoming, Texas, North Dakota, Minnesota, Missouri, Illinois, Wisconsin, Florida, Georgia, Michigan, Ohio, Virginia, Pennsylvania, Delaware, Vermont, New Hampshire, and Maine. $82,773–$167,268 in Utah, Idaho, Montana, New Mexico, South Dakota, Nebraska, Kansas, Oklahoma, Iowa, Arkansas, Louisiana, Mississippi, Alabama, Tennessee, Kentucky, Indiana, South Carolina, North Carolina, and West Virginia. California: Typical hiring range of $137,523–$168,083.
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Job Details

Experience
Typically, 5–7 or more years of relevant experience
Required Skills
Stakeholder managementChange Management

Requirements

  • Hold a bachelor’s degree in business, operations, organizational effectiveness, human resources, project management, or a related discipline.
  • Have typically 5–7 or more years of relevant experience in People Operations, People program management, HR service delivery, HR technology, People analytics, employee lifecycle processes, or a related field.
  • Have experience documenting, redesigning, and implementing end-to-end workflows within a complex organization.
  • Demonstrate ability to lead cross-functional initiatives involving structured problem-solving, stakeholder alignment, project planning, and disciplined execution.
  • Have experience defining success metrics, establishing performance baselines, and assessing results using quantitative data or qualitative feedback.
  • Have experience producing operational documentation, implementation materials, governance frameworks, playbooks, or standard operating procedures.
  • Bring capabilities in process mapping, prioritization, project planning, risk management, and change enablement.
  • Demonstrate facilitation and stakeholder management skills, including building alignment among teams and leaders with differing priorities.
  • Be able to translate complex processes into clear, concise, actionable documentation.
  • Be comfortable using data, collaboration platforms, project management tools, and AI-enabled solutions to improve productivity.
  • Be able to work effectively in ambiguous environments, establish structure, and make informed progress with incomplete information.
  • Exercise sound professional judgment and discretion when handling confidential employee and People-related information.

Responsibilities

  • Build and maintain an inventory of People Team processes, services, systems, owners, handoffs, risks, and performance indicators.
  • Lead workflow mapping, service-journey reviews, current-state assessments, and root-cause analyses.
  • Prioritize transformation initiatives using business impact, employee experience, risk, effort, scalability, and organizational readiness.
  • Design future-state processes with defined roles, decision authority, handoffs, controls, service expectations, and success measures.
  • Identify opportunities to simplify, standardize, automate, centralize, or enable self-service, including responsible use of AI-powered tools.
  • Lead cross-functional programs through planning and implementation, managing scope, milestones, dependencies, risks, decisions, and stakeholder alignment.
  • Coordinate initiatives across People Operations, HR technology, analytics, Finance, and other relevant teams.
  • Guide pilots and new processes through implementation, communications, training, feedback collection, and handover to process owners.
  • Develop process documentation and governance, and track performance indicators such as cycle time, quality, adoption, and time saved.
  • Evaluate post-launch results using data and stakeholder feedback, and recommend improvements, further automation, broader rollout, or retirement.
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Annual base salary: Varies by location, with the following advertised ranges: $101,167–$204,439 in New Jersey, New York, Washington, Hawaii, Alaska, Maryland, Connecticut, Rhode Island, and Massachusetts. $91,970–$185,853 in Nevada, Oregon, Arizona, Colorado, Wyoming, Texas, North Dakota, Minnesota, Missouri, Illinois, Wisconsin, Florida, Georgia, Michigan, Ohio, Virginia, Pennsylvania, Delaware, Vermont, New Hampshire, and Maine. $82,773–$167,268 in Utah, Idaho, Montana, New Mexico, South Dakota, Nebraska, Kansas, Oklahoma, Iowa, Arkansas, Louisiana, Mississippi, Alabama, Tennessee, Kentucky, Indiana, South Carolina, North Carolina, and West Virginia. California: Typical hiring range of $137,523–$168,083.
Apply Now