VIP & Institutional Sales (Mandarin Speaker)
New
B
BinanceDigital assets
Location: Malaysia; Singapore; TaiwanFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Mandarin speaker; Fluency in English is required
- Experience
- 3-10 years working experience in sales and client services function
- Required Skills
- Relationship managementCRM
Requirements
- Bring 3–10 years of experience in sales and client-services functions.
- Have an international financial background in banking, investments, or FX sales.
- Demonstrate sales experience in customer acquisition or origination with clear sales KPIs.
- Be familiar with using a CRM tool.
- Have worked autonomously within a sales team.
- Have experience working with regional sales teams and attending or hosting customer-acquisition events.
- Bring a client portfolio that includes institutional clients, high-net-worth individuals, proprietary trading firms, private-bank customers, brokers, futures institutions, or commercial banks.
- Be fluent in English to coordinate with overseas partners and stakeholders.
- Have strong relationship-maintenance and sales skills, flexibility, and the ability to work under pressure.
- Show an interest in crypto; industry experience is an advantage.
Responsibilities
- Acquire and develop trust-based relationships with a portfolio of major global institutional and VIP clients.
- Expand relationships with existing customers through sustained communication and understanding of their needs.
- Build key-customer service processes and systems, formulate management rules, and track key-customer status.
- Analyze user behavior and identify hidden customer needs.
- Write key-customer analysis reports.
- Coordinate with departments to provide customer-service solutions and product feedback.
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