Senior Solutions Engineer
T
TwilioCommunications software
This role will be remote and based in the UK, Ireland or SpainFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Proficient French, Spanish or Italian speaker
- Experience
- 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
- Required Skills
- Node.jsPHPPythonJavaJavascriptC#RESTful APIs
Requirements
- Have 8+ years of pre-sales experience selling complex technical products, or 10+ years of professional experience supporting technical products with customer-facing experience, particularly in delivery or consulting.
- Communicate and present effectively to gain audience confidence, and explain complex topics to multiple audience levels.
- Be able to understand customer communications needs and guide customers to a technical solution.
- Have previous software development experience or working knowledge in one or more backend technologies: Java, C#, Node.js, Python, or PHP.
- Have web development experience or working knowledge, including JavaScript, HTML/CSS, or frontend frameworks such as React, Vue.js, or Angular.
- Have experience building with REST APIs.
- Have previous experience in Telecom, SIP, Contact Center, or Security.
- Have experience with sales methodologies.
- Have a bachelor’s and/or master’s degree in a technical discipline, such as Engineering, Mathematics, or Computer Science, or equivalent practical experience.
- Be proficient in French, Spanish, or Italian.
Responsibilities
- Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions.
- Lead the technical and product sale, recommend best-practice solutions, and guide customers in using Twilio APIs.
- Discover customer technical needs and design, demonstrate, and present solutions to address business challenges.
- Build and present interactive customer demonstrations of Twilio Communications Products to technical and nontechnical stakeholders.
- Identify and solve problems for customers and within the organization.
- Share knowledge with the Presales Engineering community and create demonstration materials and reusable presentations.
- Mentor less experienced Presales Engineers.
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