French-Speaking Customer Service Representative
P
Patrique Mercier Recruitment By NellieCustomer service
Willingness to relocate to Sofia, BulgariaFull-Time
Salary not disclosed
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Job Details
- Languages
- Fluency in French and English, both written and spoken.
- Required Skills
- Microsoft OfficeCustomer service
Requirements
- Be fluent in French and English, both written and spoken.
- Have experience in customer service or a related field; this is preferred.
- Demonstrate strong communication skills and a customer-oriented mindset.
- Be able to handle customer inquiries and resolve issues effectively.
- Be competent with customer service tools and Microsoft Office applications.
- Be detail-oriented with strong organizational abilities.
- Be willing to relocate to Sofia, Bulgaria.
Responsibilities
- Deliver customer service to French-speaking clients via phone, email, and chat.
- Assist customers with product and service inquiries and issues.
- Document interactions accurately and maintain up-to-date records for analysis and reporting.
- Collaborate with team members and other departments to resolve complex customer issues.
- Provide feedback and suggestions for improving customer service processes.
- Stay informed about product knowledge and industry trends to offer relevant customer support.
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