Italian-Speaking Customer Service Representative
New
J
JTIConsumer electronics
Workable workplace: remote; Workable locations: Athens, Attica, Greece. Italy. Spain. Portugal. Sofia, Sofia City Province, Bulgaria. Lazio, ItalyFull-Time
SalaryCompetitive Monthly Salary; Monthly Performance Bonus; 2 Extra Salaries Per Year (13th and 14th salary)
Apply NowOpens the employer's application page
Job Details
- Languages
- Native or fluent Italian (spoken and written) is mandatory for this role.
- Required Skills
- Problem SolvingCustomer serviceTroubleshootingTechnical support
Requirements
- Be a native or fluent Italian speaker, with spoken and written proficiency.
- Hold a valid EU passport.
- Have an interest in technology and the consumer electronics industry.
- Demonstrate communication and problem-solving skills.
- Be able to work in an international, fast-paced, multicultural environment.
- Previous customer-facing experience is an asset.
Responsibilities
- Deliver technical support to Italian-speaking customers regarding consumer electronics products.
- Manage customer inquiries by phone, email, and live chat.
- Troubleshoot device issues and provide step-by-step guidance.
- Maintain accurate records of customer interactions in CRM systems.
- Stay updated on consumer electronics technology trends and product releases for JTI.
- Meet individual and group KPIs.
- Represent the brand in customer interactions.
View Full Description & ApplyYou'll be redirected to the employer's site
