Inside Sales Manager (Inbound, Student Enrolments)

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India Market Entry (IME)EdTech, education
Source API remote eligibility restrictions: United StatesFull-TimeManager
Salary not disclosed
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Job Details

Languages
Excellent communication skills in English and Hindi.
Experience
2–5 years of experience in Student Admissions, Student Enrolments, Inbound Sales, Education Counselling, EdTech Sales, or Inside Sales.
Required Skills
SalesforceHubSpotCRM

Requirements

  • Have 2–5 years of experience in student admissions, student enrolments, inbound sales, education counselling, EdTech sales, or inside sales.
  • Have experience handling paid marketing-generated inbound leads from parents and students to drive enrolments in education programmes or offerings.
  • Hold a graduate or postgraduate qualification.
  • Communicate effectively in English and Hindi.
  • Have strong telephone-based counselling and lead qualification skills.
  • Have experience with a CRM such as Zoho CRM, Salesforce, HubSpot, LeadSquared, or an equivalent platform.
  • Be able to handle 80–100+ inbound enquiries or calls per day.
  • Demonstrate follow-up discipline and time management.
  • Be comfortable working in a target-driven environment.

Responsibilities

  • Respond to paid marketing-generated enquiries within the defined SLA.
  • Handle enquiries from Google Ads, Meta campaigns, website forms, landing pages, webinars, email, WhatsApp, phone calls, and referral campaigns.
  • Record leads accurately in the CRM and maintain lead status, follow-up schedules, and interaction notes.
  • Qualify parents, students, individual learners, and working professionals where applicable.
  • Understand learners’ grades or courses, curricula, programme interests, academic goals, preferred learning modes, budgets, and purchase timelines.
  • Recommend suitable IME products or programmes based on learner requirements.
  • Schedule qualified counselling sessions with the Counsellor or Enrolments Team.
  • Confirm appointments and follow up to support attendance and lead-to-enrolment conversion.
  • Maintain CRM hygiene and provide timely reporting.
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