Inside Sales Manager (Inbound, Student Enrolments)
New
I
India Market Entry (IME)EdTech, education
Source API remote eligibility restrictions: United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Excellent communication skills in English and Hindi.
- Experience
- 2–5 years of experience in Student Admissions, Student Enrolments, Inbound Sales, Education Counselling, EdTech Sales, or Inside Sales.
- Required Skills
- SalesforceHubSpotCRM
Requirements
- Have 2–5 years of experience in student admissions, student enrolments, inbound sales, education counselling, EdTech sales, or inside sales.
- Have experience handling paid marketing-generated inbound leads from parents and students to drive enrolments in education programmes or offerings.
- Hold a graduate or postgraduate qualification.
- Communicate effectively in English and Hindi.
- Have strong telephone-based counselling and lead qualification skills.
- Have experience with a CRM such as Zoho CRM, Salesforce, HubSpot, LeadSquared, or an equivalent platform.
- Be able to handle 80–100+ inbound enquiries or calls per day.
- Demonstrate follow-up discipline and time management.
- Be comfortable working in a target-driven environment.
Responsibilities
- Respond to paid marketing-generated enquiries within the defined SLA.
- Handle enquiries from Google Ads, Meta campaigns, website forms, landing pages, webinars, email, WhatsApp, phone calls, and referral campaigns.
- Record leads accurately in the CRM and maintain lead status, follow-up schedules, and interaction notes.
- Qualify parents, students, individual learners, and working professionals where applicable.
- Understand learners’ grades or courses, curricula, programme interests, academic goals, preferred learning modes, budgets, and purchase timelines.
- Recommend suitable IME products or programmes based on learner requirements.
- Schedule qualified counselling sessions with the Counsellor or Enrolments Team.
- Confirm appointments and follow up to support attendance and lead-to-enrolment conversion.
- Maintain CRM hygiene and provide timely reporting.
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