Medical Insurance Credentialing Specialist
Job Details
- Experience
- At least two years of experience in medical credentialing, medical billing, or both
Requirements
- Have a high school diploma or equivalent; an associate or bachelor's degree in healthcare administration, business, or a related field is preferred.
- Have at least two years of experience in medical credentialing, medical billing, or both, preferably with multiple insurance payers.
- Have working knowledge of commercial insurance, Medicare, Medicaid, and managed care credentialing and reimbursement processes.
- Be familiar with CAQH ProView, NPPES, PECOS, Availity, payer portals, and EHR or medical billing software.
- Have experience preparing claims, resolving denials, following up on outstanding payments, and meeting payer requirements.
- Understand CPT, ICD-10, and HCPCS coding systems, including modifier requirements.
- Understand provider enrollment, re-credentialing, insurance eligibility verification, claim deadlines, and payer-specific policies.
- Understand HIPAA, CMS, NCQA, and other applicable healthcare compliance standards.
- Be able to manage multiple applications, claims, and deadlines with strong organization, time management, and problem-solving skills.
- Maintain accurate and well-organized records with strong attention to detail.
- Communicate effectively in writing and verbally with providers, insurance representatives, patients, and colleagues.
- Be able to work independently in a remote environment with consistent follow-through.
- Medical billing or coding certification, such as CPB, CPC, or an equivalent qualification, is an advantage.
Responsibilities
- Prepare and submit credentialing applications for providers across commercial insurance carriers, Medicare, Medicaid, and managed care organizations.
- Manage provider re-credentialing within required timelines and maintain accurate information in credentialing databases and payer portals.
- Collect required provider documentation, licenses, certifications, and signatures.
- Prepare and submit medical insurance claims using EHR and billing systems, applying CPT, HCPCS, and ICD-10 codes and relevant modifiers.
- Verify patient demographics, insurance eligibility, and coverage before claim submission.
- Monitor claim status, manage edits and rejections, and coordinate claim adjustments.
- Post insurance payments, contractual adjustments, and write-offs; identify underpayments and reconcile payment reports.
- Investigate denials, prepare supporting documentation, submit appeals, and track outstanding claims through resolution.
- Maintain credentialing logs, spreadsheets, databases, and expiration trackers; audit files and prepare management reports.
- Coordinate with providers, payers, and internal teams to resolve enrollment and billing issues, monitor requirements, and recommend process improvements.