Director, Strategic Customer Development – NORAM
New
J
JobgetherPharmaceutical industry
Remote; based in the United StatesFull-TimeDirector
SalaryAnnual base salary: $171,833–$243,289 for U.S.-based employees. Annual performance bonus: Target bonus varies according to the level of the role.
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Job Details
- Experience
- At least 10 years of sales experience, including a minimum of 5 years in progressive sales leadership roles; at least 5 years of people management experience.
- Required Skills
- People ManagementTableauData analytics
Requirements
- Bachelor's degree in a life sciences discipline; analytical chemistry, biochemistry, biology, or biotechnology preferred.
- At least 10 years of sales experience.
- At least 5 years in progressive sales leadership roles.
- At least 5 years of people management experience.
- Demonstrated success achieving sales targets, driving revenue growth, and leading geographically dispersed sales teams.
- Strong understanding of the pharmaceutical market, customer needs, and commercial dynamics.
- Experience with CRM and data analytics platforms; Salesforce and Tableau preferred.
- Strong strategic planning, problem-solving, analytical, and decision-making skills.
- Ability to build credibility, influence senior decision-makers, and establish long-term stakeholder relationships.
- Preferred: master's degree in business or science, particularly an MBA, or additional pharmaceutical sciences or business training.
- Preferred: experience in pharmaceutical regulatory affairs, clinical development, quality assurance, or Good Manufacturing Practices (GMP).
- Preferred: established network of decision-makers across the North American pharmaceutical industry.
Responsibilities
- Lead regional commercial strategy to achieve revenue and unit growth targets.
- Develop and execute strategic account plans to retain business, acquire customers, and identify growth opportunities.
- Support strategic negotiations and multi-year supply agreements with key accounts.
- Build relationships with senior pharmaceutical development and manufacturing stakeholders and help address customer quality challenges.
- Develop regional distributor partnerships through training, shared resources, and joint customer engagement.
- Use Salesforce CRM and analytical tools to manage the pipeline, monitor performance, and review sales data.
- Monitor market trends, regulatory developments, customer priorities, and competitive activity to inform strategy.
- Lead, coach, and develop a regional team of nine or more professionals.
- Partner with scientific, service, pricing, finance, and marketing teams to deliver a consistent customer experience.
- Travel across North America to support team members, engage strategic customers, and expand market presence.
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