Director of Product, Homeowner & Partner Experience
New
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JobgetherFinancial and property technology
The role is remote, with an option for onsite or hybrid work for candidates located near San Diego, California.Full-TimeDirector
SalaryOn-target earnings of $205,000–$240,000 per year, inclusive of base salary and a biannual bonus based on company, team, and individual performance.
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Job Details
- Experience
- At least 8 years of product management experience; at least 5 years working on business-to-consumer products.
- Required Skills
- Product ManagementProduct design
Requirements
- At least 8 years of product management experience.
- Substantial ownership of consumer-facing products, customer journeys, conversion funnels, and growth initiatives.
- At least 5 years working on B2C products in financial services, real estate, property technology, or a related technology sector.
- Demonstrated success using data-driven hypotheses, funnel analytics, experimentation, and conversion optimization to improve measurable outcomes.
- Experience building products for business partners who engage or support end customers, including partner onboarding and transaction workflows.
- Experience managing product managers and/or designers, coaching teams, and setting clear priorities.
- Strong product design judgment and ability to guide product quality, usability, and customer experience.
- Experience working in a startup or scaling organization.
- Experience launching a new product line, distribution channel, or business offering within an established organization is preferred.
- Familiarity with attribution systems, CRM-integrated campaign tools, lead routing, and lifecycle messaging is beneficial.
- Experience working with Legal and Compliance on state-specific requirements, consumer disclosures, and regulated product experiences is an asset.
- Ability to combine customer research, product analytics, and business objectives to prioritize opportunities and make well-supported decisions.
Responsibilities
- Define and drive product vision and roadmaps across the homeowner acquisition funnel, application experience, portal, post-origination journey, and partner-facing digital experiences.
- Lead partner product strategy for onboarding, application submissions, pricing displays, transaction workflows, and partner communications.
- Plan product work for new markets, channels, and growth opportunities, partnering with Legal and Compliance on eligibility requirements, disclosures, and state-specific variations.
- Establish an experimentation cadence, diagnose customer drop-off, and work with Analytics, Sales, and Revenue Operations to improve conversion and funding outcomes.
- Oversee marketing technology priorities, including attribution, lead capture and routing, campaign infrastructure, customer segmentation, and lifecycle communications.
- Coach and support product managers and a senior product designer, setting priorities and supporting team development.
- Build research and discovery practices for homeowners and partners, using customer insights to shape roadmap priorities.
- Align product priorities with executive leadership and teams across Sales, Marketing, Product Operations, Engineering, Legal, and Compliance.
- Ensure product launches include analytics instrumentation, stakeholder enablement, operational readiness, and clear support-team handoffs.
- Define and track product KPIs, including funnel conversion, homeowner satisfaction, partner adoption, submission quality, and time to funding.
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