Operations Manager - eCommerce & DTC
New
J
JobgetherDTC eCommerce
Work remotely from RomaniaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 3 years of experience in Operations, General Management, or a similar leadership role within a growing business.
- Required Skills
- Project ManagementNotion
Requirements
- Have at least 3 years of experience in Operations, General Management, or a similar leadership role within a growing business.
- Have direct, in-house experience operating a physical-product DTC or eCommerce brand.
- Have experience managing several business functions rather than specializing exclusively in one operational area.
- Bring hands-on experience in supply chain management, inventory planning, purchasing, logistics, order fulfillment, and 3PL operations.
- Be able to develop, document, and implement SOPs, workflows, and scalable processes.
- Have experience hiring, onboarding, managing, and developing teams.
- Be able to interpret operational data, identify root causes, and implement practical solutions.
- Have organizational and project management skills to manage multiple priorities and drive initiatives independently.
- Be able to collaborate with founders, internal teams, suppliers, manufacturers, and logistics partners.
- Work effectively in a fast-growing environment where processes may need to be built or improved.
- Preferred: experience in health, wellness, supplements, or nutrition, particularly in a physical-product DTC business.
- Preferred: experience working directly with founders in a high-growth eCommerce company.
Responsibilities
- Oversee day-to-day business operations, identify bottlenecks, resolve issues, and implement improvements.
- Design, document, and implement SOPs, workflows, and scalable systems using tools such as Notion.
- Coordinate purchasing, inventory planning, supplier management, and logistics.
- Oversee inventory, 3PL providers, warehousing, shipping, and order fulfillment.
- Coordinate customer service operations and workflows.
- Contribute to recruitment, onboarding, performance management, and team development.
- Lead cross-functional projects from planning through execution.
- Develop and maintain KPIs, dashboards, and reporting systems for operational performance.
- Build relationships with suppliers, manufacturers, logistics providers, and 3PL partners.
- Work with founders to translate strategic priorities into actionable plans.
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