Senior Account Manager
New
L
LastmileDigital marketing
Workable workplace: remote; Workable locations: Colorado, United StatesFull-TimeSenior
Salary120,000 - 150,000 USD per year
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Job Details
- Experience
- 5+ years in account management, client services, or a comparable client-facing role.
- Required Skills
- Project CoordinationSEODigital MarketingAccount ManagementClient relationship management
Requirements
- Have 5+ years of experience in account management, client services, or a comparable client-facing role.
- Have experience presenting to and building relationships with Director, VP, and C-suite marketing executives.
- Demonstrate strong organization, follow-through, and the ability to manage multiple ongoing conversations.
- Collaborate effectively with project management and operations teams.
- Agency or comparable fast-paced, multi-account experience is preferred.
- Familiarity with telecom and multi-location retail clients running localized, store-level digital media programs is a plus.
Responsibilities
- Own assigned client relationships, run meetings, and serve as the primary point of contact.
- Build trust with Director, VP, and C-suite stakeholders.
- Keep clients informed about status, timelines, deliverables, and competitive developments.
- Track account requests and follow through on commitments.
- Translate client requests and feedback into clear direction for internal teams.
- Coordinate with project management and operations to align timelines, priorities, and deliverables.
- Route client-driven product ideas and feature requests to internal leadership.
- Monitor account health and alignment with client goals.
- Prepare executive-level reporting that presents performance data clearly.
- Work with SEO and Paid Media teams to prepare account reporting.
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