Devsu

A tech company that helps you jumpstart your digital innovation with high-quality development teams and talent.

101-250 employees

Founded 2010

Staffing Agency

Private Company

Website LinkedIn Email Facebook Twitter Share Tweet

Staffing Agency Information Technology Software

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions8

ColombiaPeruQuito (Ecuador)Or remote if living in LATAMFull-TimeIT OperationsPosted

Ingeniero SMO - Service Management & Operations

Liderar la atención y resolución de incidentes críticos (Major Incidents), coordinando equipos técnicos y proveedores.
Gestionar el ciclo completo de incidentes, desde la detección hasta la recuperación y cierre.
Operar ServiceNow en procesos de Event Management, ITSM Incident y Major Incident Management (MIM).
Gestionar y mejorar CMDB/CSDM, incluyendo el relacionamiento entre alertas, CI y servicios.
Implementar y mantener automatizaciones mediante Flow Designer, JavaScript y Transform Maps.
Gestionar integraciones mediante REST/JSON y webhooks, incluyendo normalización de payloads.
Operar e integrar herramientas de observabilidad como Dynatrace, Grafana y Zabbix.
Coordinar Post Mortem, RCA, DRP y acciones de mejora.
Colaborar con Problem Management y Change Management.
Mantener documentación técnica, artículos de conocimiento y playbooks.

JavascriptZabbixGrafana+3 more

Showing 1 of 8 positions

About Devsu

Devsu pioneers digital innovation, building mission-critical software solutions and augmenting tech teams for clients worldwide. They have delivered over 3 products in 12 months, with clients staying for over two years. Devsu helps companies launch innovative products twice as fast, reducing post-launch defects by up to 50%. Their proprietary Velx™ system provides real-time system visibility and AI-orchestrated delivery controls. This approach drives success for clients across fintech, health tech, and enterprise sectors.

How We Work

Devsu is built on a remote-first culture that prioritizes your work-life balance. They offer stable, long-term contracts and continuous opportunities for professional growth. You will find mentorship and learning programs designed to keep you at the industry's forefront. Devsu encourages collaboration with talented engineers across the Americas. They foster a diverse, inclusive, and collaborative environment where your opinions are valued.

Engineering at Devsu

Engineers at Devsu solve complex problems for clients across the US and Latin America. You will build highly customized GenAI tools that redefine business and foster creativity. You will work with cutting-edge technologies like React Native, TypeScript, Kubernetes, and Azure AI. Their approach emphasizes agile methodologies and CI/CD pipelines. This ensures rapid, cost-effective delivery of high-quality, scalable solutions. You will contribute to integrating APIs and microservices architectures for secure applications.

Why Join Us

Access free AI training resources and state-of-the-art AI tools.
Collaborate with talented engineers from across Latin America and the US.
Work on challenging, world-class software projects for diverse clients.
Benefit from continuous training, mentorship, and professional growth programs.
Enjoy a remote-friendly culture with flexible PTO and work-life balance.

Benefits & Perks

Stable, long-term contract with career growth opportunities
Private health insurance
Remote-friendly culture that promotes work-life balance
Continuous training, mentorship, and learning programs
Free access to AI training resources and state-of-the-art AI tools
Flexible Paid Time Off (PTO) and paid holiday days
Challenging, world-class software projects for clients in the US and Latin America
Collaboration with talented software engineers in Latin America and the US in a diverse work environment

Tech Stack

mobilemapping

Similar Companies