Customer & Field Marketing Manager
New
P
PerfectServeHealthcare IT
US RemoteFull-TimeManager
Salary75,000 - 85,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 4+ years in customer marketing, field marketing, or events in B2B SaaS; healthcare IT preferred.
- Required Skills
- Customer Success
Requirements
- Have 4+ years of experience in customer marketing, field marketing, or events in B2B SaaS.
- Healthcare IT experience is preferred.
- Be able to run events and customer programs at the same time.
- Partner closely with Customer Success and Sales.
- Have a track record in customer references and advocacy.
- Bring an AI-first approach to scaling field and customer content.
- Be able to travel up to 25%.
- Experience building a customer advocacy or reference program from scratch is a plus.
- Experience supporting diligence with customer proof points is a plus.
Responsibilities
- Build custom sales decks and assets for client engagements, focusing on enterprise deals.
- Operationalize the master pitch and battlecards owned by Product Marketing, onboard representatives to the materials, and keep deal assets current.
- Execute events scoped and recommended by segment owners, including booths, on-site meetings, and follow-through.
- Own on-site event ROI and coordinate pre- and post-event activity with Sales and Customer Success.
- Own the customer reference and advocacy program, recruit advocates, and turn customer outcomes into proof.
- Partner with Content to produce customer proof and with Product Marketing to obtain outcome data.
- Own field and event enablement materials in partnership with Product Marketing.
View Full Description & ApplyYou'll be redirected to the employer's site
