Bilingual Inside Sales Assistant (English/Spanish) - Real Estate
New
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WorkanaReal estate
Mexico City, Mexico City, MexicoFull-Time
SalaryFixed base pay plus commissions
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Job Details
- Languages
- Professional fluency in English and Spanish
- Required Skills
- Active listeningCRM
Requirements
- Demonstrate professional fluency in English and Spanish, with strong verbal and written communication skills.
- Have previous experience in sales, inside sales, appointment setting, or customer service.
- Be confident making outbound calls and building rapport with a wide range of people.
- Use active listening and guide conversations toward a clear next step.
- Be familiar with CRM platforms, contact management, and accurate recordkeeping.
- Demonstrate strong organization and time management skills.
- Work independently and maintain consistent follow-up.
- Take a proactive, persistent approach to handling objections and reconnecting with leads.
- Real estate team support experience is a plus.
- Outbound sales, telemarketing, or lead reactivation experience is a plus.
- Familiarity with the U.S. real estate market is a plus.
- Experience following up with HomeLight or similar online lead sources is a plus.
Responsibilities
- Run outbound calling campaigns to reconnect with existing CRM contacts and identify opportunities.
- Share market updates, community event invitations, and relevant offers with past event leads and local contacts.
- Follow up with online leads, including HomeLight contacts and other lead lists, through multiple phone touchpoints.
- Use active listening to understand buying or selling plans, timelines, and interest in home valuations.
- Schedule strategy calls or home consultations with agents from engaged conversations.
- Record accurate call notes, update lead statuses, and create follow-up tasks in the CRM.
- Provide agents with summaries of each qualified lead’s needs, timing, and relevant background.
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