Bilingual Inside Sales Assistant (English/Spanish) - Real Estate

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WorkanaReal estate
Mexico City, Mexico City, MexicoFull-Time
SalaryFixed base pay plus commissions
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Job Details

Languages
Professional fluency in English and Spanish
Required Skills
Active listeningCRM

Requirements

  • Demonstrate professional fluency in English and Spanish, with strong verbal and written communication skills.
  • Have previous experience in sales, inside sales, appointment setting, or customer service.
  • Be confident making outbound calls and building rapport with a wide range of people.
  • Use active listening and guide conversations toward a clear next step.
  • Be familiar with CRM platforms, contact management, and accurate recordkeeping.
  • Demonstrate strong organization and time management skills.
  • Work independently and maintain consistent follow-up.
  • Take a proactive, persistent approach to handling objections and reconnecting with leads.
  • Real estate team support experience is a plus.
  • Outbound sales, telemarketing, or lead reactivation experience is a plus.
  • Familiarity with the U.S. real estate market is a plus.
  • Experience following up with HomeLight or similar online lead sources is a plus.

Responsibilities

  • Run outbound calling campaigns to reconnect with existing CRM contacts and identify opportunities.
  • Share market updates, community event invitations, and relevant offers with past event leads and local contacts.
  • Follow up with online leads, including HomeLight contacts and other lead lists, through multiple phone touchpoints.
  • Use active listening to understand buying or selling plans, timelines, and interest in home valuations.
  • Schedule strategy calls or home consultations with agents from engaged conversations.
  • Record accurate call notes, update lead statuses, and create follow-up tasks in the CRM.
  • Provide agents with summaries of each qualified lead’s needs, timing, and relevant background.
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Fixed base pay plus commissions
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