Senior Executive Assistant & Client Coordinator
New
H
HireArchiSoftware, IT services
Philippines, Monday–Friday, 8am–5pm Eastern Standard Time; US Eastern business hoursFull-TimeSenior
Salary1,300 - 1,500 USD per year
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Job Details
- Languages
- Excellent written and spoken English.
- Experience
- 3+ years as an executive assistant, project coordinator, operations coordinator, or similar role supporting senior leaders.
- Required Skills
- SharePointProject Coordination
Requirements
- Have 3+ years of experience as an executive assistant, project coordinator, operations coordinator, or in a similar role supporting senior leaders.
- Have strong command of Microsoft 365, especially Outlook calendar and email, Teams, and SharePoint.
- Have excellent written and spoken English for direct communication with clients.
- Be highly organized and detail-oriented, and able to juggle many moving pieces for several people.
- Follow up proactively and raise problems early.
- Use sound judgment with confidential information.
- Be able to work consistently during US Eastern business hours.
- Startup or small, fast-moving company experience is a plus.
- Client onboarding or implementation coordination experience in software, SaaS, or IT services is a plus.
- Familiarity with the MSP or IT services industry is a plus.
- Experience with project or ticket tracking tools such as Linear, and meeting recording tools such as Avoma, is a plus.
Responsibilities
- Manage both co-founders’ calendars, resolve scheduling conflicts across time zones, and protect focus time.
- Coordinate meetings with clients, prospects, partners, investors, and vendors, including invitations, agendas, and materials.
- Triage and draft email responses, track follow-ups and action items, and prepare meeting briefs, notes, summaries, and next steps.
- Organize client kickoff logistics and identify key contacts and roles on both the client and company sides.
- Send client intake surveys and questionnaires, and follow up until they are complete.
- Plan and schedule client onboarding meetings, keeping the meeting plan on track as dates change.
- Send client meeting recaps and next steps, and follow up on open items, surveys, and action items.
- Maintain onboarding records, track new-client product activation, organize shared files, and keep team documentation current.
- Identify repeat work and suggest improvements, and take on ad hoc projects.
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