Quality Assurance Specialist - Credentialing
New
S
ShiftKeyHealthcare staffing
This is a fully remote position based in Poland., partnering with teammates in different time zonesFull-TimeJunior
SalaryBase Salary PLN 7K – PLN 7.7K per month • Offers Bonus; Monthly gross remuneration for this position ranges from PLN 7,000 to PLN 7,700 under an employment contract (CoE/umowa o pracę).
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Job Details
- Languages
- Fluency in English (written and spoken).
- Experience
- 2 years of experience in a similar role
- Required Skills
- Data AnalysisMicrosoft ExcelGoogle Sheets
Requirements
- Have 2 years of experience in a similar role.
- Be able to plan, conduct, and document quality audits.
- Be fluent in written and spoken English.
- Have a sharp eye for detail and an instinct for spotting patterns in data.
- Be comfortable using Microsoft Excel or Google Sheets to organize and present findings.
- Have strong communication skills to translate data into actionable insights.
- Familiarity with healthcare or technology industry environments is a plus.
Responsibilities
- Audit a sample of credential reviews completed by the Operations team and outside vendors.
- Check that professionals' credentials were validated correctly and entered accurately.
- Write weekly reports on recurring errors and trends by credential type and individual reviewer.
- Help managers and team leads interpret team performance and guide coaching conversations.
- Give regional Credentialing Leads tailored insights and recommend improvements to processes and training materials.
- Help train new hires and support special projects or time-sensitive audit requests.
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